Thank you for choosing Verldis LLC. We hope you are satisfied with your purchase. If you need to return an item, please follow the return policy below:
- Return Conditions
Return Period: You have 3 days from the date you receive the item to request a return.
Item Condition: Returned items must be unwashed, unworn, and retain their original tags and packaging. The item should be in resalable condition.
Items Not Eligible for Return: The following items are not eligible for return, including but not limited to: sale items and clearance items (both opened and unopened products are eligible for return).
- Return Process
Please contact our customer service team by email or phone before deciding to return the item, providing your order number and the reason for the return.
We will provide a return address and relevant instructions. Please place the item in its original packaging and ensure the packaging is intact.
- Shipping Costs
Return Shipping Costs: If the return is due to a product quality issue (such as damage or incorrect shipment), we will cover the return shipping costs. In other cases, the customer is responsible for the return shipping costs.
When returning items, please choose a trackable mailing method to ensure we can confirm the return status.
- Refund Processing
Once we receive the returned item and confirm its condition, we will process your refund request within 7 business days.
The refund will be processed through your original payment method. Processing time may vary depending on the bank or payment institution.
- After-Sales Support
If you need assistance or have any questions during the return process, please feel free to contact our customer service team.
We are committed to providing excellent customer service and ensuring your satisfaction with your return experience.
6.Return Address
Address: 1154 E HARRISON AVE DECATUR, IL 62526
Phone: (217) 675-8563
Email: aimen@verldis.com
support@verldis.com
Thank you for choosing Verldis LLC! We hope you find the perfect menswear for you. Please feel free to contact us if you have any further needs.
